To our referring veterinarians,

It has been an unprecedented few days, providing many challenges for our profession. I am writing today to share with you new developments at the Ontario Veterinary College as we continue to closely monitor the COVID-19 pandemic.

As many of you may know, the University of Guelph has suspended classes and advised employees that are able to work from home remotely to do so. 

The OVC Health Sciences Centre continues to take precautions to protect our staff, graduate students and clients from exposure to the COVID-19 virus and steps to manage our resources. 

After careful consideration we have made the decision to accept emergency referrals only until further notice.

Protocols for emergency referrals to OVC HSC:

  • The Emergency Referral request process will operate as usual for the time being.  All referral forms can be found on our website
  • OVC HSC clinicians will be triaging requests for emergency referrals and requests for telephone consultations with clients and veterinarians. The team will assess every request and provide direction based on the problem and available resources.  
  • Telehealth services: We will be implementing a telehealth platform shortly so we can provide consults virtually and we are able to help you develop plans to manage your patients at your clinics.
  • We know you are all managing this situation locally and we want to support you as much as we can. Please do not send patients without prior approval so we can ensure they can be cared for safely.

We acknowledge that this situation is extremely difficult for our community and we thank you for your support. We are doing our best to keep our clients and our teams safe and healthy and continue to provide urgent care to the four-legged members of our families.

Thank you

Dr. Stephanie Nykamp, Associate Dean Clinical Program


How is the Ontario Veterinary College and University of Guelph helping our human healthcare partners in this time of need:

The Ontario Veterinary College is completing an inventory of items available that may be of assistance (masks, gloves, swabs, testing reagents). We have also made the local public health unit aware of equipment we have that may be helpful (ventilators, high flow oxygen, etc.).

The University of Guelph is working closely with the Wellington Dufferin Guelph Public Health Unit to coordinate and properly channel all equipment and supply needs.

OVC is happy to be able to provide this support to the front line healthcare teams caring for people during this time of incredible effort and need.