To our referring veterinarians,
It has been an unprecedented few days, providing many challenges for our profession. I am writing today to share with you new developments at the Ontario Veterinary College as we continue to closely monitor the COVID-19 pandemic.
As many of you may know, the University of Guelph has suspended classes and advised employees that are able to work from home remotely to do so.
The OVC Health Sciences Centre continues to take precautions to protect our staff, graduate students and clients from exposure to the COVID-19 virus and steps to manage our resources.
After careful consideration we have made the decision to accept emergency referrals only until further notice.
Protocols for emergency referrals to OVC HSC:
- The Emergency Referral request process will operate as usual for the time being. All referral forms can be found on our websitehttps://www.ovchsc.ca/referringveterinarianinformation/referral-forms/
- OVC HSC clinicians will be triaging requests for emergency referrals and requests for telephone consultations with clients and veterinarians. The team will assess every request and provide direction based on the problem and available resources.
- Telehealth services: We will be implementing a telehealth platform shortly so we can provide consults virtually and we are able to help you develop plans to manage your patients at your clinics.
- We know you are all managing this situation locally and we want to support you as much as we can. Please do not send patients without prior approval so we can ensure they can be cared for safely.
We acknowledge that this situation is extremely difficult for our community and we thank you for your support. We are doing our best to keep our clients and our teams safe and healthy and continue to provide urgent care to the four-legged members of our families.
Dr. Stephanie Nykamp, Associate Dean Clinical Program