It has been an unprecedented few days, providing many challenges to our community. The OVC Health Sciences Centre is taking precautions to protect our staff, graduate students and clients from exposure to the COVID-19 virus and steps to manage our resources. 

The University of Guelph has suspended classes and advised employees that are able to work from home remotely to do so, however, the OVC Health Sciences centre remains open for  emergency referrals only until further notice.

Protocols for emergency referrals to OVC HSC:

  • All pet owners must be referred by their family veterinarian. Referral forms can be found on our website https://www.ovchsc.ca/referringveterinarianinformation/referral-forms/ 
  • OVC HSC clinicians will be triaging requests for emergency referrals and requests for telephone consultations with clients and veterinarians. The team will assess every request and provide direction based on the problem and available resources.  
  • Telehealth services: We will be implementing a telehealth platform shortly we can provide consultations for our patients as safely as possible.  If this is a potential option for your pets condition we will contact you.
  • Everyone has a role to help in this complex time.  Please do not bring your pet to the OVC HSC without prior approval so we can ensure they can be cared for safely. 
  • In an effort to promote social distancing, we ask those arriving for an appointment to park, come in to reception to register then return to your vehicle. We will call you when the clinician is ready for your appointment.

We acknowledge that this situation is extremely difficult and we thank you for your support. We are doing our best to keep our clients and our teams safe and healthy and continue to provide urgent care to the four-legged members of our families.

 

 

Companion Animal Hospital

In hours: 519-824-4120 x54457

Out of hours: 519-824-4120 x 52847

Hours of operations

Monday to Friday- 8 am to 8 pm

Saturday and Sunday – 8 am to 4 pm

Large Animal Hospital

In hours: 519-824-4120 x54868

Out of hours: 226-924-5811

Hours of operations

Monday to Friday- 8 am to 8:30 pm

Saturday and Sunday – 8 am to 4 pm

How is the Ontario Veterinary College and University of Guelph helping our human healthcare partners in this time of need:

The Ontario Veterinary College is completing an inventory of items available that may be of assistance (masks, gloves, swabs, testing reagents). We have also made the local public health unit aware of equipment we have that may be helpful (ventilators, high flow oxygen, etc.).

The University of Guelph is working closely with the Wellington Dufferin Guelph Public Health Unit to coordinate and properly channel all equipment and supply needs.

OVC is happy to be able to provide this support to the front line healthcare teams caring for people during this time of incredible effort and need.